Refund Policies

Membership Refund Policy

Requests for cancellations of membership dues must be submitted in writing to the Y Welcome Center. Membership dues paid by drafts must be cancelled 30 days prior to next draft date. Cancellations become effective on the 1st or the 15th of the month depending on draft date. Refunds for cancellations of memberships paid in advance for annual dues or multiple months’ dues will be prorated based on the remaining months of the membership minus the joiner’s fee.

Joiner’s fees are not refundable. Members who remain cancelled for longer than 3 months must repay the joiner’s fee when re-enrolling. Memberships are non-transferable.

Program Cancellation and Refund Policy

The YMCA reserves the right to cancel or combine programs because of insufficient enrollment or conditions beyond our control. If we combine programs and the rescheduling prevents you from participating, you will be given a full refund. If we cancel any program in which you are enrolled, a 100% refund will be given.

Participants withdrawing from programs will be given 100% refund of the fee paid if the request is due to a medical emergency and is made in writing prior to the first event.The participant will not be allowed to play and will not receive a team shirt until all fees are paid in full. The fee for late registration is $10 and due before placement on waiting list. A cancellation fee of $10 will be charged if a participant withdraws from the league before the first game day. A credit will be applied to the YMCA account to be used at a future date for a YMCA program; or a check will be given for half of the amount paid. The cancellation fee will be deducted from the refund amount. No refunds or credits are issued if the participant withdraws after the first game day.

Refunds (minus any deposit paid) will be given on cancellations of pool parties submitted in writing no later than 3 days prior to the scheduled event.

Please read these policies carefully. We may need to change these policies from time to time in order to address new issues and will post those changes on our website. Please refer back to these policies regularly.